Exclusive: Unitbv Moodle Login

| Issue | Probable Cause | Solution | |-------|----------------|----------| | “Invalid login” error | Incorrect username or password | Reset password via UnitBV’s password recovery portal (usually linked on the Moodle login page). Check Caps Lock and keyboard layout. | | Page does not load / timeout | University network or browser cache | Try a different browser (Chrome, Firefox, Edge). Clear cookies and cache. Use a wired or stable Wi-Fi connection. | | Account locked after several attempts | Too many failed logins | Wait 15–30 minutes for automatic unlock, or contact the UnitBV IT Service Desk (email: it@unitbv.ro). | | MFA code not accepted | Time sync issue on authenticator app | Resync the authenticator app (e.g., Google Authenticator → Settings → Time correction for codes). | | Course list is empty | Incorrect semester enrollment or role assignment | Contact the faculty secretary or the course instructor; the student may not yet be enrolled in the Moodle course shell. |