I ran into some confusion looking for the product key when setting up FedEx Ship Manager, so I wanted to share what I learned in case it helps others.
Some older guides or third-party sellers mention a “product key” or “license code” — but FedEx does not issue one for the standard Ship Manager. If someone online tries to sell you a key, it’s likely a scam. product key for fedex ship manager
If you’re using the free desktop version (most small businesses), there is no product key in the traditional sense. Instead, you just log in with your FedEx.com username and password after installing the software. I ran into some confusion looking for the