Document ID: OD-CACHE-2026 Version: 1.0 Target Audience: End Users, IT Support Specialists, System Administrators 1. Executive Summary Microsoft OneDrive synchronizes local files with cloud storage. To improve efficiency and reduce bandwidth usage, OneDrive maintains a local cache of temporary data, including sync records, thumbnails, and file fragments. Over time, this cache can become corrupted or excessively large, leading to synchronization errors, high disk usage, outdated file previews, or sync stuck issues. Clearing the OneDrive cache is a non-destructive, recommended troubleshooting step that forces a fresh sync without deleting user files. 2. What Is the OneDrive Cache? The OneDrive cache is a hidden folder located at:
| Action | Purpose | |--------|---------| | Run OneDrive reset via command line | %LocalAppData%\Microsoft\OneDrive\onedrive.exe /reset | | Use the Windows troubleshooter | Settings → Update & Security → Troubleshoot → Additional troubleshooters → OneDrive | | Reinstall OneDrive | Uninstall via Settings → Apps, then download latest version from microsoft.com | | Check for file path length (>260 chars) | Use \\?\ prefix or shorten folder names | | Review sync logs | %UserProfile%\AppData\Local\Microsoft\OneDrive\logs\ | Q: Will clearing the cache delete my files? A: No. Only temporary sync data is removed. onedrive cache löschen
A: On macOS, quit OneDrive, then delete ~/Library/Application Support/OneDrive/OneDriveCache/ . 8. Conclusion Clearing the OneDrive cache is a safe, effective method to resolve many synchronization issues without data loss. By following the steps outlined above, users can restore normal sync functionality, reduce system resource consumption, and ensure accurate file status indicators. For persistent problems, combine cache clearing with a full OneDrive reset and consult Microsoft’s official support channels. This document is for informational purposes. Always ensure important data is backed up before performing system-level changes. Document ID: OD-CACHE-2026 Version: 1
%UserProfile%\AppData\Local\Microsoft\OneDrive\OneDriveCache\v* Over time, this cache can become corrupted or
A: Yes, the same cache folder applies to all OneDrive instances using the next-gen sync client.