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Norton’s "Smart Firewall" often resets these rules after a definition update. I have had to re-allow RDP three times this month.
If you are searching for "norton security allow remote desktop connection," here is the reality check: norton security allow remote desktop connection
Finally figured it out: Norton blocks RDP by default (3/5 stars) Norton’s "Smart Firewall" often resets these rules after
It is buried deep in the settings. You cannot just click "Allow." You have to go into Settings -> Firewall -> Traffic Rules -> Configure and manually create a rule to allow System and svchost.exe for port 3389 (TCP). Alternatively, you have to switch the firewall from "Auto" to "Private" and manually move your network to "Trusted." You cannot just click "Allow
I spent two hours troubleshooting why I couldn’t Remote Desktop into my home PC from my laptop. I kept getting the "Remote Desktop can't connect to the remote computer" error. Turns out, Norton Security was silently blocking the connection.
Once you find the setting, it works solidly. Norton doesn't corrupt the RDP stack; it just firewalls it. The "Silent Mode" is helpful for troubleshooting, but that’s a temporary fix.
If you are a sysadmin or power user needing RDP, Norton is a headache. If you are a home user who only needs RDP once, follow a YouTube guide for "Norton allow port 3389." Do not expect it to work out of the box.
