Hotspot — Despatch [2021]

In delivery terms: If 40% of your lunch orders come from the same business park between 12:00–1:00 PM, you don’t send drivers from base at 11:55 AM. You pre-position them at the nearest coffee shop parking lot at 11:30 AM. Old-school dispatch (static routing) assumes demand is random. It’s not.

If your dispatch board looks like a game of Tetris on hard mode—orders piling up with no clear pattern—you’re probably reacting instead of predicting . hotspot despatch

It sounds like tech jargon, but it’s actually a simple, powerful shift in strategy. Instead of sending drivers from a central depot every time, you position them . What is Hotspot Dispatching? In plain English: Hotspot dispatching means identifying geographic areas with high order density (a "hotspot") and proactively routing idle drivers into those zones before demand spikes. In delivery terms: If 40% of your lunch

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