Priya doesn’t offer sympathy. She offers process .
Desperate, Marcus remembers the beige, heavy-stock membership certificate hanging behind his filing cabinet. British International Freight Association – Member. He’d always treated it as wallpaper. But six months ago, at a dreary industry breakfast in Heathrow, he’d swapped cards with a woman named , BIFA’s Member Advice Line lead. british international freight association
Priya laughs, the first human sound he’s heard all day. “Marcus, that’s the whole point of BIFA. Freight isn’t about trucks or ships. It’s about who knows who . The Association has been building those relationships since 1944. You don’t have a membership card. You have a skeleton key.” Priya doesn’t offer sympathy