Let’s face it: medical bills are confusing. If you have a question about an Explanation of Benefits or need to set up a payment plan, this number gets you to financial services without a runaround. Pro Tip: Save it for emergencies? Not quite. While you should always call 911 for a life-threatening emergency, 913-588-5000 is for everything else. Save it in your phone before you need it. Add it under "KU Health Main Line" or "My Doctor Line." A better patient experience starts here The healthcare system can be overwhelming. The goal of The University of Kansas Health System is to make the administration of health as seamless as the practice of it.
Need to see your primary care doctor, a cardiologist, or an oncologist? Instead of calling 10 different clinics, start here. The scheduling team has access to the entire system’s calendar. 913-588-5000
One Number, Countless Possibilities: Why 913-588-5000 Should Be in Your Contacts Let’s face it: medical bills are confusing
We’ve all been there: You feel a strange symptom, need to reschedule an appointment, or have a billing question. Suddenly, you’re stuck in a maze of automated menus, department transfers, and hold music. Finding a real person can feel like a treasure hunt. Not quite
You don’t need to know which specific department you need. Tell the operator your symptoms or diagnosis, and they will route you to the correct specialist—from neurology to orthopedics.
If you or a loved one receives care at The University of Kansas Health System, this 10-digit number isn’t just a random sequence. It’s your direct lifeline to streamlined, efficient care. Unlike generic hospital switchboards that leave you guessing, this line is designed as a centralized "command center." Here is what you can accomplish with a single call:
But for patients in Kansas City and beyond, there’s one number that cuts through the clutter: .